成人快手 News Labs - 2018 Year in Review

Published: 27 December 2018

Allison Shultes

Software Engineer

News Labs, the 成人快手鈥檚 innovation team, has been through a lot of change this year, writes Allison Shultes.

For one, we have moved to more structured project cycles. With three new projects kicking off every eight weeks, the team has built more prototypes and been able to either validate or invalidate new ideas at a faster pace.

We have also placed a stronger emphasis on hypothesis-driven investigation and . We put some of our more polished experiments through formal user testing with members of our audiences, ensuring that our projects are fulfilling the goals they set out to achieve.

Here鈥檚 a look at some of what we鈥檝e accomplished in 2018, as well as a few projects we have lined up for the New Year.

Giving control to the audience

Our team has been exploring how 鈥渁tomising鈥� news content might lead to more personalised experiences for our audiences. We built that turns long-form 鈥渆xplainer鈥� articles into embeddable chatbots, giving readers more control over their content. This has allowed us to , helping engage readers on stories from the Oscars to the gender pay gap.

Similar in concept, our "TV Slicer" and "Radio Dicer" projects segment broadcast programmes into individual stories, letting audiences skip to pieces that they find interesting and relevant. Both use fuzzy matching technology to align time-coded machine transcripts against the written programme scripts.

We also helped Research & Development鈥檚 New News team launch a series of innovative article designs on the 成人快手 News website. The formats attempt to address the news habits of some of the 成人快手鈥檚 hardest-to-reach demographics: Generation Z, or the under 35s. Both designs give consumers options for diving deeper into news stories, based on what they鈥檙e most interested in or find most confusing.

And we continued to brainstorm new ideas for driving deeper engagement with 成人快手 journalism. We held an industry-wide hackathon this summer on , addressing research from the Reuters Institute for the Study of Journalism and the 成人快手鈥檚 Marketing and Audiences team on news consumption habits of the under-35s.

New storytelling formats for news

Our Crossing Divides project

In addition to experimenting with personalised news formats, we also explored new visual storytelling mediums. We teamed up with the World Service to build , a week-long series of solutions journalism about individuals forging connections in a polarised society. The game tries to teach players new skills for talking to people whose views they disagree with. It was shortlisted for the Association of International Broadcasting鈥檚 Innovation Award this autumn.

Our initial work on , Google鈥檚 new format for its open-source Accelerated Mobile Pages project, also made its way in front of 成人快手 audiences. News Labs was asked to test the format for the 成人快手, starting with a series of stories for the Royal Wedding this summer. The prototype tooling that we customised has been passed on to the Visual Journalism teams in London and Delhi, so that audience testing can continue.

Our earliest AMP Stories prototypes

We also successfully transferred a prototype for delivering 成人快手 News on voice-controlled devices to a production team. Our work on voice, which began in the spring of 2017, includes both an audience-facing experience and a journalist-facing tool for producing content for voice platforms. The end result is an interactive experience that gives audiences new ways of navigating through audio content.

Building better production pipelines

News Labs has a portfolio of experimental tools that make life easier for journalists 鈥� particularly through using speech-to-text technology. This year we got back to basics, building and launching a web app called Octo Core that allows users to upload audio and video files. It then emails them back an automatically generated transcript. While we鈥檝e that speech-to-text can be used for more complex functionality (such as video editing from text), we have been working towards a more user-centric approach to our projects. Octo Core addresses a central need within our editorial teams: producing fast, low-cost transcripts that can be used when making documentaries or shorter pieces for radio, TV and online.

We also worked to make web videos more accessible with a prototype called Subtitalizer. Subtitalizer uses speech-to-text to transcribe video content, and then pre-segments the transcript into subtitles that meet 成人快手 style guidelines. This has the potential to radically speed up workflows, saving editors time they now spend counting individual characters in each hand-typed subtitle. As a result, more of our videos can be subtitled and made accessible for online audiences.

After years of championing the potential of speech-to-text technologies, we hope that 2019 will be the year in which they move out of News Labs and R&D into mainstream production. Our colleagues in some of the core production teams are now working hard to turn our ideas into properly supported products available to the whole 成人快手.

We continued to look into how we might help journalists provide better onward journeys from 成人快手 News articles. Our Depthfinder prototype allows journalists to search for high-value reporting (think longer 鈥渆xplainer鈥� articles, such as this Brexit Q&A) related to their stories. By making it easier to find related reporting, Depthfinder provides a more human-centric way of recommending better onward journeys than our earlier 2016 experiment, .

Partnerships and collaboration

We鈥檙e nearing the end of two major language technology research collaborations. Our partnership with the University of Edinburgh on 鈥淪cript鈥� will conclude in January. The project is researching new ways of generating synthetic voices in three languages: Hausa, Swahili and Bengali. These can be used to easily create voice-overs for videos produced in other languages, as we鈥檝e demonstrated in the past .

We also started to wind up our work on Summa (Scalable Understanding of Multilingual MediA), a three-year project funded by the EU鈥檚 largest innovation programme, Horizon 2020. The Summa consortium has been exploring how language processing technologies can automate the analysis of media streams. The goal is to make it easier for journalists to monitor a wide range of foreign language news sources 鈥� from television and radio to social media posts.

Participants share ideas for new tools at the Summa hackathon in Bonn, Germany

With the project coming to an end in January, we focused on how Summa technologies can be used to build custom tools for newsrooms. We hosted a hackathon in Bonn, Germany, with teams of academics, developers and journalists. And a small team within News Labs has built a series of prototypes designed specifically for 成人快手 journalists. 鈥淪peedboat鈥� allows journalists to search automatically-generated transcripts of six Arabic television channels for keywords. And 鈥淪andcastle鈥� uses an algorithm to help predict trending stories across the 成人快手鈥檚 language services 鈥� alerting editors when it spots articles that haven鈥檛 yet been translated into their language.

In addition to our research partnerships, we鈥檝e also continued to engage with the wider industry through our outreach events. We learned how other newsrooms tackle challenges such as product transfer, stakeholder buy-in and idea generation at first . In collaboration with 成人快手 Connected Studio we opened up thinking on . We also partnered with the US-based nonprofit, the Open News Foundation, to host an Unconference on journalism and technology during Mozilla Festival. We鈥檙e hoping to continue producing events that facilitate knowledge-sharing not just on technology, but on the culture of innovation.

Teams present their ideas at one of our #newsHACK events

With the help of 成人快手 Connected Studio, we hosted , an annual conference that promotes a shared understanding of how automated transcription technologies can be used for storytelling. And as part of the 鈥溾€� season we partnered with the World Service to host a hackathon in Delhi, India, exploring new ways of tackling misinformation on social platforms.

Finally, we invited journalism and computing students from universities across England to Broadcasting House for a two-day hackathon called University Challenge. Four teams worked together to design and build news experiences for voice platforms with the help and support of our team.

We're wrapping up a great first day at our University Challenge hackathon 飵� Super impressed by all of the students thinking up new news experiences on voice devices
鈥� 成人快手 News Labs (@成人快手NewsLabs) January 29, 2018

What鈥檚 next?

Although it鈥檚 difficult to predict exactly which technologies we鈥檒l be experimenting with in 2019, we do have a handful of projects that we鈥檙e looking to carry forward. We recently started investigating how structured journalism might allow us to automatically produce local news stories, in collaboration with 成人快手 English Regions. We鈥檙e eager to continue exploring natural language generation and structured journalism in the new year.

We鈥檙e also excited to be kicking off two major collaborative projects in the field of language technology, building on the momentum of Summa and Script. 鈥淕oURMET鈥� (Global Under-Resourced Media Translation) is a three-year, EU-funded project that will investigate how neural networks can be used to translate less widely-spoken languages. This research will help guarantee that tools using machine-assisted translation can be used by all of the 成人快手鈥檚 World Service teams 鈥� not just those delivering news in the largest and most commercially available languages. We鈥檒l also be continuing work that kicked off this autumn on 鈥淢T Stretch鈥�, an initiative that compliments GoURMET and looks at how we might help develop new methods of translating less common languages.